General

To access our services enter your user name and password in the relevant boxes in the Online Services section.
If you want to memorise your user name so as not to have to enter it every time you log in, click on 'Memorise User Name'.
If you are not already a Creditreform Italia customer and would like more information, you can get in touch with us by filling in the relevant form on the Contacts page.

Database opening times

 The Creditreform Italia database is accessible at the following times:

Business reports for abroad with CrefoDirect:
Mon-Fri: 0:00 a.m. – 8:30 p.m. 10 p.m.-midnight
Sat: 0:00 a.m.-4 p.m.
Sun. and holidays: 8 a.m.-midnight

Italia Online services:
Mon-Sun: 8 a.m. – 9 p.m. (including holidays)   


For all other services Creditreform Italia's databases are accessible 24 hours a day every day of the week.
On weekdays after p.m. and on weekends and holidays, the database is available but unstaffed. 

Further support

For further support contact Creditreform Italia directly:

Monday - Friday from 9.00 a.m. to 1:00 p.m. and 2:00 p.m. to 6:00 p.m.
Phone: +39 059 342301
Fax: +39 059 348287
E-Mail: creditreform@creditreform.it